Frequently Asked Questions

Got questions about how you can help save lives? We’ve got answers.

What is Walk the Talk by Cater Care?

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Walk the Talk by Cater Care is a fundraising event run by Cater Care's Caring in the Community for Lifeline to help raise money and awareness for mental health.

The challenge asks you to commit to walking and talking for 65km in the month of May to raise funds so that Australians experiencing emotional distress can always turn to Lifeline Crisis Supporters in their time of need.

The funds raised will help ensure that Crisis Supporters have all the training, equipment and support they need to save lives and give hope.

Why 65km?

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The 65km is representative of the 65,000 Aussies who attempt to take their lives every year. 

When you sign up to Walk the Talk, you will be contributing to raising awareness about mental health and furthering the support that is available to those experiencing emotional distress.

It is vital that all Australians have access to 24/7, non-judgemental support that can and does save lives which is what Walk the Talk aims to achieve.

Who can take part?

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This is primarily an internal campaign for Cater Care employees, but we invite all Cater Care clients and customers, or anyone who cares for this cause to participate by donation.

Your contribution will cheer and motivate the walkers and help them cross the finish line.

Together, we can make sure that Australians in crisis will always have a Lifeline.

How much does it cost to register?

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Absolutely nothing! It’s free to register and participate in this challenge, so what are you waiting for?

How does it work?

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Once you’ve signed up, you’ll receive a link to a personalised fundraising page with helpful resources. 

Then, all that’s left to do is slide into your walking shoes and start the conversation. Fundraising is open from the time that you join so you can start supporting Aussies going through a tough time straight away!

Where and when is Walk the Talk by Cater Care happening?

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You can participate in the Walk the Talk by Cater Care event throughout the month of May as long as you walk 65km within that time.

And, you can do it from anywhere - start the conversation, break the stigma and challenge yourself today.

Where do the funds go that I raise?

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By fundraising, you're helping make sure anyone in Australia can pick up their phone or get on their computer, and find confidential crisis support – wherever they are, whatever time it is.

The funds you raise will go to Lifeline Queensland, the largest center for nationwide Lifeline services, and will be used to train, equip and support Crisis Supporters to save lives and give hope. You'll be making sure there will always a Lifeline for the thousands of people across Australia experiencing a crisis or struggling with thoughts of suicide.

Is there a minimum amount that I have to raise?

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No! You can raise as much as you want because every dollar counts! 

No matter how great or small, your support will help our Crisis Supporters to save lives and ensure that no call for help goes unanswered.

If you need some tips on how to boost your fundraising efforts, please give us a call on 1800 961 881 (9AM-4PM) or email us at info@walkthetalkforlifeline.org.au

How do I update my fundraising goal?

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To update your fundraising goal, simply log into your account and head to your dashboard. From there, click on ‘edit my page’ and you will be able to adjust your fundraising goal.

How do I bank any offline fundraising money I raise?

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The best way to bank your offline fundraising money is through your online fundraising page with your debit or credit card.

Deposit the money into your bank account and then make the transaction directly onto your page using your credit card.

You can even make multiple transactions and add each donor's name and their individual messages to you.

Login to your fundraising page and go to the My Donations page in your dashboard. Your total fundraising amount will then be shown on there.

What resources are available to help me fundraise?

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We have created lots of resources to get you ready to Walk the Talk. This includes Zoom backgrounds, e-signatures and even social tiles that you can post to social media pages to spread the word and get donations.

You can download all of these resources from your fundraising page’s dashboard.

How do I create a team?

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The more the merrier! When you sign up, just tick ‘Create a team’. Alternatively, you can go to your fundraising dashboard, go to Create a team, and follow the instructions.

Who do I contact if I have any other questions?

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We’re here to help! If you have any other questions, please give us a call on 1800 961 881 (9AM-4PM) or email us at info@walkthetalkforlifeline.org.au

How do I log my distance online with Strava, Fitbit or MapMyFitness?

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Your profile page includes your personal distance tally so you can track your distance towards your goal. This is a great way to keep your mates updated on your workouts!

Please note, on 1 May everyone’s distance tracking will return to 0km as this is the official start date of the challenge.

If you track your workouts with Fitbit, Strava or MapMyFitness your distances will automatically add to your tally. If you do not use one of these apps you can also log your fitness activities manually.

Follow these steps to track your KMs automatically:

  1. Download the Fitbit, Strava or MapMyFitness app and set up your account
  2. Log in to your account on Walk the Talk and in your Dashboard go to the Activity page.
  3. Under the heading ‘Connect your preferred Fitness app’, click your chosen app.
  4. Follow the prompts to connect your account
  5. When you next work out, select ‘start your workout’ in the app on your phone. Once you end your workout, save your workout and your distance will be automatically published to the tally on your page the following day. If you have synced your app already but it is not working, please log in and re-connect it.

When using Fitbit, you must ‘start’ an activity and save it. Your daily steps will not automatically add to your page. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.

Your tally will be updated each day with the previous day’s distances.

Can I run or cycle 65km instead of walking?

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Yes, you can run, walk, or roll 65km in the month of may. Grab a mate and track your k's throughout the month.

UnitingCare is an ACNC registered charity. UnitingCare is a member of trusted national charity Lifeline Australia, and delivers Lifeline services in Queensland (excluding Lifeline Darling Downs & South West QLD Ltd).

Lifeline Queensland respectfully acknowledges the Traditional Custodians of the lands on which we work and live. We acknowledge Elders both past and present, whose ongoing effort to protect and promote Aboriginal and Torres Strait Islander cultures will leave a lasting legacy for future leaders and Reconciliation within Australia.

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