Frequently Asked Questions

Got questions about how you can help save lives? We’ve got answers.

What is Walk the Talk?

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Walk the Talk is a new fundraising event for Lifeline Queensland. It has been created to help raise money and awareness for mental health.

The challenge asks you to commit to walking and talking for 65km in the month of May to raise funds so that Queenslanders experiencing emotional distress can always turn to Lifeline’s Crisis Support Team in their time of need.

The funds raised will help ensure that our Crisis Supporters have all the training, equipment & support they need to save lives & give hope.

Why 65km?

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The 65km is representative of the 65,000 Aussies who attempt to take their lives every year. 

When you sign up to Walk the Talk, you will be contributing to raising awareness about mental health and furthering the support that is available to those experiencing emotional distress.

It is vital that all Australians have access to 24/7, non-judgemental support that can and does save lives which is what Walk the Talk aims to achieve.

Who can take part?

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Anyone and everyone! It’s a challenge that you can do wherever you may be, provided you participate within the month of May.

Whether it’s you and a mate, a workplace or a team, you can take part in the Walk the Talk challenge. When you sign up, we’ll help you kick off your fundraising and start planning. 

As we get closer to 1 May, you’ll receive some tips and support that will help you put your best foot forward in the challenge and your fundraising efforts! 

Together, we can make sure that Queenslanders in crisis will always have a Lifeline.

How much does it cost to register?

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Absolutely nothing! It’s free to register and participate in this challenge, so what are you waiting for?

How does it work?

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Once you’ve signed up, you’ll receive a link to a personalised fundraising page with helpful resources. 

Then, all that’s left to do is slide into your walking shoes and start the conversation. Fundraising is open from the time that you join so you can start supporting Aussies going through a tough time straight away!

Where and when is Walk the Talk happening?

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You can participate in the Walk the Talk event throughout the month of May as long as you walk 65km within that time.

And, you can do it from anywhere - start the conversation, break the stigma and challenge yourself today.

Where do the funds go that I raise?

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The funds you raise will go to Lifeline Queensland and will be used to ensure that our Crisis Supporters have all the training, equipment & support they need to save lives & give hope 24/7.

Is there a minimum amount that I have to raise?

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No! You can raise as much as you want because every dollar counts! 

No matter how great or small, your support will help our Crisis Supporters to save lives and ensure that no call for help goes unanswered.

If you need some tips on how to boost your fundraising efforts, please give us a call on 1800 961 881 (9AM-4PM) or email us at

How do I update my fundraising goal?

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To update your fundraising goal, simply log into your account and head to your dashboard. From there, click on ‘edit my page’ and you will be able to adjust your fundraising goal.

How do I bank any offline fundraising money I raise?

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The best way to bank your offline fundraising money is through your online fundraising page with your debit or credit card.

Deposit the money into your bank account and then make the transaction directly onto your page using your credit card.

You can even make multiple transactions and add each donor's name and their individual messages to you.

Login to your fundraising page and go to the My Donations page in your dashboard. Your total fundraising amount will then be shown on there.

What resources are available to help me fundraise?

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We have created lots of resources to get you ready to Walk the Talk. This includes Zoom backgrounds, e-signatures and even social tiles that you can post to social media pages to spread the word and get donations.

You can download all of these resources from your fundraising page’s dashboard.

How do I create a team?

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The more the merrier! When you sign up, just tick ‘Create a team’. Alternatively, you can go to your fundraising dashboard, go to Create a team, and follow the instructions.

Who do I contact if I have any other questions?

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We’re here to help! If you have any other questions, please give us a call on 1800 961 881 (9AM-4PM) or email us at

How do I log my distance online with Strava, Fitbit or MapMyFitness?

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Your profile page includes your personal distance tally so you can track your distance towards your goal. This is a great way to keep your mates updated on your workouts!

Please note, on 1 May everyone’s distance tracking will return to 0km as this is the official start date of the challenge.

If you track your workouts with Fitbit, Strava or MapMyFitness your distances will automatically add to your tally. If you do not use one of these apps you can also log your fitness activities manually.

Follow these steps to track your KMs automatically:

  1. Download the Fitbit, Strava or MapMyFitness app and set up your account
  2. Log in to your account on Walk the Talk and in your Dashboard go to the Activity page.
  3. Under the heading ‘Connect your preferred Fitness app’, click your chosen app.
  4. Follow the prompts to connect your account
  5. When you next work out, select ‘start your workout’ in the app on your phone. Once you end your workout, save your workout and your distance will be automatically published to the tally on your page the following day. If you have synced your app already but it is not working, please log in and re-connect it.

When using Fitbit, you must ‘start’ an activity and save it. Your daily steps will not automatically add to your page. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.

Your tally will be updated each day with the previous day’s distances.

Can I run or cycle 65km instead of walking?

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Yes, you can run, walk, or roll 65km in the month of may. Grab a mate and track your k's throughout the month.